Refund policy (draft structure)
Not final — business decision and counsel review required
Event publication is a one-time digital purchase tied to a specific event. Refund rules must reflect your Stripe configuration and consumer regulations — do not treat this page as a guarantee until reviewed.
Before purchase
Use Preview invitation and the publishing readiness checklist to confirm content before checkout. Checkout shows the final amount and currency.
Refund eligibility
[Define whether refunds are offered, time limits, and partial refunds — owner to decide]
How to request
Contact [support channel — owner to supply] with workspace slug, event slug, and payment reference from Stripe receipt email.
Chargebacks
Chargebacks may suspend publication entitlements for affected events while disputes are resolved — exact handling [owner to define with counsel].
Launch blocker checklist (legal & business)
- Legal entity name, jurisdiction, and registered address
- Support contact channel (email or form destination)
- Final publication pricing and tax treatment
- Privacy policy aligned to actual data processing
- Terms of service and acceptable use
- Refund and cancellation rules for one-time event purchases
- Cookie/analytics disclosure if tracking is added later